Terms & Conditions
Effective Date: September 14, 2026 · Last Updated: October 2, 2026 · Version: 2026-10-02
These Terms & Conditions govern use of the TempleLinq mobile application, website, and all related services (collectively, the "Platform"). TempleLinq operates a two-sided platform connecting Hindu Temples ("Temple Administrators") with Devotees. Both parties are bound by these terms. Please read them carefully — by creating an account or using the Platform in any capacity you agree to be bound by everything below.
Apple & Google Play users: These Terms apply in addition to the Apple App Store Terms of Service and Google Play Terms of Service respectively. Apple Inc. and Google LLC are not parties to these Terms, are not responsible for the Platform or its content, and have no obligation to provide support for it.
1. Definitions
| Term | Meaning |
| "TempleLinq" / "we" / "us" | , operating as TempleLinq — the company that owns and operates the Platform. |
| "Platform" | The TempleLinq iOS app, Android app, website (templelinq.com), and any APIs, embeds, or tools we make available. |
| "Temple" / "Temple Administrator" | Any Hindu religious organization, trust, or institution that has claimed, verified, or been onboarded as a temple on the Platform. |
| "Devotee" | Any individual who creates a personal account to discover temples, donate, book services, or participate in the community. |
| "User" | Any person or entity using the Platform, including Temples, Devotees, and Volunteers. |
| "Volunteer" | Any individual who registers through the Platform to provide voluntary, unpaid service to a Temple. |
| "Project" / "Donation Project" | A fundraising campaign created by a Temple on the Platform for a stated purpose. |
| "Marketplace" | The classified-style section of the Platform where approved non-religious goods and services may be listed, as defined in Part D. |
| "Broadcast" | Any push notification, announcement, banner, or mass message sent to Devotees via TempleLinq's notification infrastructure. |
| "Temple Page" | A Temple's profile, listings, events, and associated content as presented within the Platform. |
| "Content" | Any text, image, video, audio, data, or other material submitted to or published through the Platform. |
| "Platform Fee" | The service fee TempleLinq charges on transactions processed through the Platform. |
| "KYB" | Know Your Business — identity and compliance verification required for Temple onboarding. |
2. General Eligibility & Account Terms
2.1 Eligibility — Account Creation
You must be at least 13 years of age to create an account on the Platform. By creating an account you represent that you meet this requirement.
2.2 Eligibility — Financial Transactions
You must be at least 18 years of age to make any financial transaction on the Platform, including donations, service bookings, and Marketplace purchases. Users between the ages of 13 and 17 may browse the Platform and follow temples but may not make, authorize, or initiate any payment. Temple Administrator accounts must be managed by an authorized representative who is at least 18 years old. By initiating any payment you represent that you are 18 or older.
2.3 Account Accuracy
All information provided during registration or at any time afterward must be accurate, current, and complete. You are responsible for keeping your account information up to date. TempleLinq reserves the right to suspend or terminate any account where information is found to be false, misleading, or outdated.
2.4 Account Security
You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately at [email protected] if you become aware of any unauthorized use of your account. TempleLinq is not liable for losses resulting from unauthorized access caused by your failure to keep credentials secure.
2.5 One Account Per Entity
Each Temple may maintain only one verified Temple account per physical location. Creating duplicate or shadow accounts to circumvent restrictions, suspensions, or Platform Fees is prohibited and grounds for permanent removal.
2.6 Account Inactivity
If a Devotee account shows no login or activity for a continuous period of 24 months, TempleLinq may send a notice to the registered email address. If no action is taken within 30 days of that notice, the account may be permanently deleted. Donation records are retained separately in accordance with our Privacy Policy. TempleLinq is not liable for any loss arising from account deletion under this policy.
Temple accounts inactive for 12 consecutive months may receive a notice. Continued inactivity may result in the Temple Page being unpublished until the Temple Administrator re-confirms active status.
2.7 Death of an Account Holder
Devotee accounts: A verified immediate family member or legal representative may request account deletion or the retrieval of donation records by contacting [email protected] with a copy of the death certificate and, where applicable, documentation of legal authority (e.g., letters testamentary). TempleLinq will not transfer, memorialize, or grant access to accounts — only deletion or record retrieval is available.
Temple Administrator accounts: Temples are advised to maintain at least one secondary administrator on their account at all times. TempleLinq bears no liability for account access issues, loss of data, or interruption of service arising from a Temple's failure to designate a secondary administrator. If the sole administrator is deceased and no secondary administrator exists, the Temple organization's governing body may designate a successor by submitting governing authority documentation to [email protected]. TempleLinq reserves the right to suspend a Temple Page pending resolution of any administrator succession dispute.
2.8 Modifications to These Terms
TempleLinq may update these Terms at any time. We will provide notice of material changes via in-app notification or email at least 14 days before the changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the revised Terms.
3. General Acceptable Use
3.1 Prohibited Conduct — All Users
- Violate any applicable local, state, federal, or international law or regulation.
- Post Content that is defamatory, obscene, harassing, threatening, hateful, or discriminatory on the basis of caste, religion, ethnicity, gender, disability, or sexual orientation.
- Impersonate any person, temple, deity, organization, or TempleLinq employee.
- Attempt to gain unauthorized access to any part of the Platform or its underlying infrastructure.
- Use automated tools (bots, scrapers, crawlers) to extract data without prior written consent.
- Introduce viruses, malware, or any harmful code into the Platform.
- Engage in any conduct that could unreasonably impair or damage the Platform.
- Solicit personal information from minors.
- Use the Platform to facilitate any activity that violates these Terms.
3.2 Content Standards
All Content posted on the Platform must be truthful, must not mislead, must respect the sanctity of Hindu religious traditions, must not contain spam, and must not infringe the intellectual property or privacy rights of any third party. TempleLinq reserves the right — but has no obligation — to review, remove, or restrict any Content that violates these standards.
4. Temples Temple Administrator Terms
4.1 Verification & Onboarding
Before a Temple may publish a Page, accept donations, or communicate with Devotees, it must complete TempleLinq's onboarding process, which includes:
- Identity verification: Submission of governing documents, leadership attestation, and proof of operational status.
- KYB: Confirmation of 501(c)(3) nonprofit status or equivalent recognized religious charitable organization status.
- Stripe Connect onboarding: Completion of Stripe's identity and banking verification to enable payment processing.
- Secondary administrator designation: At least one secondary administrator must be named during onboarding (see Section 2.7).
TempleLinq reserves the right to revoke verified status if information is found to be inaccurate, if 501(c)(3) status lapses, or if the Temple otherwise ceases to meet eligibility criteria.
4.2 Branding Restrictions
Prohibition on "Powered by TempleLinq" and Similar Claims:
Temples may not use the phrase "Powered by TempleLinq," "Built on TempleLinq," "In partnership with TempleLinq," or any substantially similar phrase in any medium — including the Temple's own website, printed materials, social media profiles, email signatures, or signage. The TempleLinq name, logo, wordmark, and brand identity are our exclusive intellectual property. Use by Temples is governed solely by Section 12 and any separate written brand license we may issue.
4.3 No Affiliation Claims
Temples may not represent, imply, or suggest any organizational affiliation, partnership, endorsement, ownership interest, or official relationship with TempleLinq — whether to Devotees, the press, government bodies, donors, or the general public. A Temple's presence on the Platform means only that it has been verified and is an active participant; it does not confer any partnership or commercial relationship beyond the scope of these Terms.
Violations of Sections 4.2 and 4.3 may result in immediate suspension and may constitute trademark infringement subject to legal action.
4.4 Fundraising Rules — Projects & Donations
4.4.1 Permitted Fundraising
Temples may create Donation Projects for purposes directly related to the temple's religious mission and community service, including: temple construction, renovation, or maintenance; purchase of religious articles or ceremonial equipment; religious education and youth programs; disaster relief administered through the temple organization; and operational costs.
4.4.2 Prohibited Fundraising
Political Fundraising — Strictly Prohibited:
Temples may not create Donation Projects or solicit funds for any political campaign, political party, ballot initiative, political action committee (PAC), political candidate, or any activity that could constitute a political contribution under federal or state law. This prohibition is absolute.
4.4.3 Third-Party Cause Fundraising — Prohibited
Platform Fundraising is Strictly Limited to Temple Purposes:
The Platform is not a general fundraising vehicle. Donation Projects must be created solely to benefit the Temple's own operations, facilities, religious programs, or community services. Temples may not use the Platform to raise funds for third-party causes, advocacy organizations, or external campaigns — including but not limited to environmental causes, social justice initiatives, international conflicts, or ideological movements — regardless of how such causes are characterized or framed.
Temples that intend to direct any portion of raised funds to an external organization must comply with the mandatory disclosure requirements in Section 4.4.4. Failure to disclose, or raising funds for a cause materially unrelated to the temple's religious mission, constitutes a violation of these Terms and may result in immediate project unpublishment, cessation of further fundraising, account suspension, or permanent removal from the Platform at TempleLinq's sole discretion. TempleLinq further reserves the right to take such additional action as it deems appropriate in the circumstances.
4.4.4 Funds Directed Outside the Temple Organization
Mandatory Beneficiary Disclosure — Displayed on the Donation Project Page:
If any portion of funds raised will be directed to a beneficiary other than the temple organization itself, the Temple must clearly state: (1) the name of the beneficiary organization, (2) the specific purpose for which those funds will be used, and (3) the percentage or fixed amount to be directed externally.
This disclosure must appear prominently on the Donation Project page, visible to all Devotees before they donate. TempleLinq reserves the right — but assumes no obligation — to review projects for compliance with this requirement. TempleLinq may reject, unpublish, or hold funds from any project where this disclosure is absent, vague, or potentially misleading, but makes no guarantee that all projects will be reviewed prior to publication. Responsibility for compliance rests solely with the Temple.
4.4.5 Project Progress Reporting — Mandatory Condition of Listing
By creating a Donation Project, the Temple irrevocably accepts the following as automatic conditions of its continued listing on the Platform:
A progress report must be submitted every
90 days from the project launch date, and every 90 days thereafter until the project is marked complete. Each report must include:
- A written update describing progress made, funds utilized, and current project status.
- At least two (2) dated photographs or video evidence demonstrating verifiable progress.
- An itemized breakdown of all expenses disbursed since the prior report.
Automatic consequences of non-compliance — these are not discretionary acts by TempleLinq; they are contractual consequences the Temple agrees to upon creating a project:
- Day 91 (report overdue): The project is automatically suspended from TempleLinq's active donation listing. New donations cannot be accepted until the overdue report is submitted.
- Day 121 (30 days after suspension notice): If no report is submitted, the project may be permanently removed from the donation listing and pending disbursements withheld.
Progress reports submitted by the Temple are retained by TempleLinq as part of the donation record. TempleLinq bears no liability for any delay in transmission or for a Temple's failure to comply with this requirement. Responsibility for reporting rests solely and entirely with the Temple.
4.4.6 Abandoned Projects
A Donation Project is considered abandoned if: (a) the Temple's project has been suspended under Section 4.4.5 and the Temple has not submitted the overdue report within the subsequent 30-day window, or (b) the Temple's account has been suspended or terminated while the project remains open, or (c) the Temple's verified status has lapsed and has not been reinstated within 60 days.
Upon a project being declared abandoned by TempleLinq:
- New donations to the project will be halted.
- TempleLinq will endeavor to notify affected Devotees by email and in-app notification but bears no liability for any failure to do so.
- Where Stripe has not yet processed disbursement and funds remain in the Temple's connected account, TempleLinq will attempt to pause future payouts using available API controls. TempleLinq bears no liability for funds already disbursed, in transit, or otherwise beyond TempleLinq's ability to recover through Stripe's API.
- TempleLinq will make reasonable attempts to notify the Temple over a 30-day window. TempleLinq bears no liability for the Temple's failure to respond. If the Temple does not respond or cannot be reached, TempleLinq may, at its sole discretion, return any frozen undisbursed amounts to Devotees via the original payment method where Stripe's API permits. Where return is not technically possible (e.g., the original payment method is closed), TempleLinq will hold the funds in accordance with applicable unclaimed property laws. TempleLinq is not liable for any loss suffered by a Devotee as a result of a Temple abandoning a project.
- Funds already disbursed to the Temple prior to abandonment are not recoverable by TempleLinq except through separate legal action.
4.5 No Direct Sale of Merchandise or Services
Temples may not use the Platform to directly sell, promote, or advertise merchandise or services to Devotees. This covers physical products, paid services offered outside the Platform's verified booking system, and third-party products. The only permitted channel is the TempleLinq Marketplace (Section 8).
4.6 No Political or Social Justice Content
Temples may not use any Platform feature — banners, event descriptions, Broadcasts, push notifications, or Project pages — to make political statements, social justice statements, or statements on any matter unrelated to the temple's religious activities and community programming.
Prohibited content includes: endorsement of or opposition to any political candidate, party, or ballot measure; statements on immigration policy or legislative matters; social activism campaigns not tied to the temple's core religious mission; and politically charged messaging regardless of charitable framing.
As a general guide: a first violation may result in a warning and removal of the content; a second violation may result in suspension of Broadcast privileges; a third violation may result in permanent removal from the Platform. TempleLinq reserves the right to deviate from this escalation at its sole discretion, including taking immediate permanent action where the severity of the violation warrants it. TempleLinq bears no liability for its decision to act more or less swiftly than this general guide suggests.
4.7 Devotee Blocking Policy
A Temple Administrator may block a Devotee from accessing the Temple's Page where the Devotee has engaged in behavior that is reasonably construed as offensive, disrespectful, or contrary to the temple's religious traditions — including harassing communications, sacrilegious Content, or repeated community guideline violations despite warnings.
A blocked Devotee loses access to that Temple's Page, events, projects, and Broadcasts, and may not submit donations or bookings to that Temple. They retain full access to the rest of the Platform.
Anti-Retaliation: Temples may not use the blocking feature to suppress legitimate negative feedback, reviews, or complaints submitted through official Platform channels. Blocking a Devotee whose only conduct was filing a good-faith grievance may itself constitute a Terms violation.
Blocked Devotees may appeal to TempleLinq at [email protected]. TempleLinq's determination on appeals is final.
4.8 Temple Communication Standards
All Broadcasts and messages sent through TempleLinq's infrastructure must relate directly to temple activity, religious events, worship schedules, community programs, or verified Donation Projects. They must not promote external businesses, competing platforms, or redirect Devotees off-Platform to circumvent Platform Fees.
4.9 EIN Requirement
Temple Administrators must provide a valid Employer Identification Number (EIN) within 7 business days of creating a Temple account. The EIN is used to verify the temple's nonprofit status and is required to complete the KYB process. Temples that do not provide a valid EIN within 7 business days will have donation and payment features disabled until the EIN is submitted and verified. The temple listing remains live. The EIN is the unique identifier for trial eligibility — one free trial period is available per EIN, ever, regardless of account cancellations or administrator changes.
4.10 Stripe Connect Onboarding Deadline
To activate payment features (donations and service bookings), Temple Administrators must complete Stripe Express onboarding within 45 days of account creation. The free trial period begins when Stripe onboarding is completed, not at account creation. Accounts that do not complete Stripe onboarding within 45 days will have payment features disabled until onboarding is completed. TempleLinq is not liable for any loss of donation revenue resulting from a Temple's failure to complete onboarding within this window.
4.11 Data Responsibilities of Temples
Temple Administrators who access Devotee information through the Platform may use that information only for the purpose of fulfilling the specific transaction or service. They must not use Devotee data for third-party marketing, resale, or any purpose beyond direct service delivery. They must comply with applicable data protection laws and must report any suspected data breach to TempleLinq within 24 hours of discovery.
4.12 Pujari Listings — Temple Administrator Obligations
Temple Administrators are solely responsible for all aspects of pujari listings on their Temple Page, including vetting, accuracy, content moderation, and ongoing maintenance. By listing a pujari on the Platform, the Temple Administrator represents and warrants that:
- Affiliation. The pujari is employed by, formally contracted to, or otherwise officially affiliated with the Temple. Pujaris may not be listed as independent operators on behalf of the Platform. If a pujari is not affiliated with the Temple and causes harm, loss, or a service failure, that responsibility rests entirely with the Temple Administrator and not with TempleLinq.
- Vetting. The pujari has been independently vetted by the Temple Administrator and is qualified, authorized, and available to perform the services for which they are listed. TempleLinq does not screen, credential-check, background-check, or verify the qualifications of any pujari. The decision to list a pujari rests entirely with the Temple Administrator.
- Accuracy of information. All listed information — including name, photo, bio, specializations, languages, and contact details — is accurate, current, and not misleading. Temple Administrators must remove or update listings promptly when a pujari's information changes or they are no longer available.
- Contact details. Any WhatsApp or other contact number listed for a pujari is accurate, active, and belongs to the named pujari. TempleLinq bears no liability for failed coordination resulting from an inaccurate or inactive contact number.
- Content moderation. The Temple Administrator is responsible for ensuring that pujari bios, photos, and any other content submitted in connection with a pujari listing comply with these Terms, are not defamatory, misleading, or offensive, and do not violate any third-party rights. TempleLinq is not liable for any claim arising from pujari listing content published by a Temple Administrator.
- Pujari conduct. The Temple Administrator accepts responsibility for the conduct of pujaris they list. Any complaint from a Devotee regarding a pujari's conduct, quality of service, or failure to appear is a matter between the Devotee and the Temple. TempleLinq is not a party to the service relationship and bears no liability for a pujari's actions or omissions.
Failure to comply with these obligations may result in removal of the pujari listing, suspension of booking features, or account suspension at TempleLinq's sole discretion.
4.13 In-Person Services
Where a booked service is performed in person — including but not limited to home pujas, ceremonies at a Devotee's premises, or any other off-temple location — the Temple Administrator is solely responsible for ensuring the pujari conducts themselves appropriately and safely. TempleLinq bears no liability for any injury, loss, theft, damage, or harm of any kind arising from in-person services performed by a pujari at any location. Devotees who invite a pujari to their home or any personal premises do so at their own risk.
5. Devotees Devotee Terms
5.1 Using the Platform as a Devotee
As a Devotee you may use the Platform to discover temples, follow temple updates, receive notifications, donate to verified temples and projects, book temple services, and participate in the community. All use is subject to these Terms and our Privacy Policy.
5.2 Why Donate Through TempleLinq — Accountability Commitment
Every temple that accepts donations through TempleLinq has irrevocably agreed to the following as a binding condition of using this platform:
- Every active Donation Project must be accompanied by a progress report every 90 days — including a written update, itemized expense breakdown, and dated photographic or video evidence of progress.
- Progress reports submitted by the Temple are retained by TempleLinq as part of the donation record.
- If a Temple fails to report, their project is automatically suspended from the donation listing. They cannot accept new donations until they comply.
- If the Temple continues to not report, the project may be permanently removed from the Platform.
These consequences are contractual obligations the Temple accepted when creating the project, not discretionary enforcement decisions by TempleLinq.
Note: TempleLinq does not independently audit or verify the accuracy of temple-submitted reports. Accountability rests with the Temple. TempleLinq's role is to hold the reporting obligation in place and make submitted reports available on the project page. See Section 15 (Disclaimers).
5.3 Donations — No Refund Policy
ALL DONATIONS ARE FINAL AND NON-REFUNDABLE.
TempleLinq is a charitable donation platform. When you make a donation to a Temple or Donation Project, you are making a voluntary charitable contribution. Donations are
not refundable under any of the following circumstances:
- You change your mind after donating.
- You are dissatisfied with how the Temple used the funds.
- You have a disagreement with the Temple or its administrators.
- The Temple did not perform a service or event to your expectation.
- An event you donated in support of was cancelled, postponed, or modified.
- You did not read the project description or beneficiary disclosure before donating.
- The Temple's progress report was delayed or unsatisfactory to you.
The only circumstances under which a refund may be issued are:
- A Donation Project is cancelled by TempleLinq or the Temple before any funds have been disbursed to the Temple, and a refund is technically feasible to the original payment method.
- A project is declared abandoned under Section 4.4.6 and undisbursed funds remain available.
- A refund is required by applicable law (e.g., a court order).
- A duplicate charge occurred due to a verified technical error — reported to us promptly and subject to our verification.
Even in the above circumstances, refunds are subject to Stripe's processing capabilities and may not be possible if the original payment method is no longer active.
Funds already disbursed to a Temple cannot be refunded by TempleLinq.
Event Donations: When you donate in support of a specific event, your donation is a voluntary charitable contribution to the Temple — not a ticket purchase or fee for admission. If the event is cancelled, postponed, or modified for any reason, your donation will remain with the Temple in support of their mission. No refund will be issued on the basis of event cancellation. This policy is disclosed at the time of donation and agreed to by completing the transaction.
5.4 Chargebacks
By making a donation or payment on the Platform, you expressly agree not to initiate a chargeback with your card issuer or bank except in the sole circumstance of proven, unauthorized use of your payment method by a third party.
The following are
not valid grounds for a chargeback on this platform:
- Dissatisfaction with how donated funds were used.
- A change of mind or buyer's remorse.
- A dispute with the Temple or its administrators.
- Belief that the donation was not worth making in hindsight.
- Failure to receive a non-monetary benefit (e.g., prasad, puja acknowledgment) that is not a guaranteed deliverable under these Terms.
Consequences of an unwarranted chargeback:
- TempleLinq reserves the right to contest any chargeback we determine to be unwarranted ("friendly fraud") with the card network, and will submit evidence including your acceptance of these Terms, transaction records, and project documentation.
- A chargeback fee of $25 per disputed transaction may be charged to the account or recovered from any future transactions.
- Your account may be immediately suspended pending investigation.
- If an unwarranted chargeback is upheld by the card network, your account will be permanently terminated.
- TempleLinq reserves the right to pursue recovery of chargeback losses through collections or legal action where the amount warrants it.
If you believe you were charged in error, contact us at
[email protected] before initiating a chargeback. We will investigate and, if an error is confirmed, resolve it faster and at lower cost to both parties than a card dispute.
5.5 Service Bookings
ALL SERVICE BOOKINGS ARE FINAL AND NON-REFUNDABLE.
When you book a puja, prasad, or other service through the Platform, you are making a non-refundable commitment. TempleLinq will not process refunds for service bookings under any circumstance, including cancellation by the Devotee, dissatisfaction with the service, or failure of the Temple to perform. If a Temple chooses to offer a refund or accommodation as a goodwill gesture, that arrangement is between the Devotee and the Temple exclusively and does not involve TempleLinq or its payment infrastructure.
Cancellation by Devotee: You may cancel a confirmed service booking through the Platform. Cancellation updates the booking status and notifies the Temple — it does not trigger a refund. Your payment is retained in full by the Temple regardless of when the cancellation is made relative to the service date. By cancelling, you release TempleLinq and the Temple from any obligation to perform or reschedule the service.
The Temple — not TempleLinq — is responsible for fulfilling booked services. You may report a Temple's failure to perform a booked service to [email protected]. TempleLinq may, at its sole discretion, investigate and take such action as it deems appropriate, but is under no obligation to act and bears no liability for its decision to act or not act.
5.5.1 Pujari Assignments
Certain services on the Platform allow a Devotee to optionally request assignment of a pujari. Where a pujari is assigned:
- Coordination is your responsibility. All scheduling, timing, location, ritual requirements, and any other arrangements are solely between you and the pujari. TempleLinq provides the connection and processes the payment — nothing more.
- TempleLinq is not liable for pujari conduct. TempleLinq does not employ, supervise, or vet pujaris beyond the information provided by the Temple. TempleLinq bears no liability for the pujari's actions, conduct, quality of service, or failure to appear.
- No mediation. TempleLinq will not mediate disputes between Devotees and pujaris. Any complaint or concern regarding a pujari must be raised directly with the Temple Administrator.
- Non-refundable. A booking with a pujari assignment is non-refundable for any reason, including the pujari's unavailability, cancellation, or failure to perform. Any remedies are between you and the Temple exclusively.
- Contact with temple admin. If you are unable to reach the pujari or experience a service failure, contact the Temple Administrator. TempleLinq support cannot act as an intermediary or facilitate rescheduling.
- Your WhatsApp number. You are responsible for providing an active, correct WhatsApp number at the time of booking. TempleLinq is not liable if coordination between you and the pujari fails due to an incorrect, inactive, or inaccessible number provided by you.
- Your contact information is shared with the assigned pujari. By providing your WhatsApp number at the time of booking, you consent to it being shared with the assigned pujari solely for coordination purposes. TempleLinq is not responsible for how the pujari uses your contact information after it has been shared.
- Pujari affiliation. The pujari assigned to your booking is provided and managed by the Temple. TempleLinq does not independently verify the pujari's credentials, employment status, or affiliation beyond what the Temple has disclosed. If you have any concerns about a pujari's suitability or affiliation, contact the Temple Administrator before confirming your booking.
5.6 Devotee Community Standards
When interacting with Temples or other Devotees you agree to treat all temples, deities, religious traditions, and community members with respect; refrain from posting abusive, harassing, or defamatory Content; not submit false reviews or fabricated complaints; and not use the Platform to solicit funds or recruit members for external organizations.
5.7 Being Blocked by a Temple
A Temple may block you from accessing their Page for conduct the Temple deems offensive or contrary to their faith tradition (Section 4.7). A block by one Temple does not affect your access to any other Temple or Platform feature. Appeals may be submitted to [email protected].
6. General Reviews & Ratings
6.1 Who May Submit Reviews
Only Devotees with a verified account who have donated to or booked a service with a Temple may submit a review of that Temple. Reviews submitted without a genuine first-hand experience are prohibited.
6.2 Review Standards
Reviews must be honest and based on your actual experience. Reviews must not contain: false statements of fact; hate speech; personal attacks on temple staff or other Devotees; Content that violates Section 3.2; or any material that discloses another person's private information.
6.3 Prohibited — Incentivized Reviews
Temples may not offer, and Devotees may not accept, any compensation, discount, free service, prasad, priority booking, or other benefit in exchange for submitting a review — positive or negative. Any review submitted in exchange for compensation is prohibited and may be removed at TempleLinq's sole discretion. Temples found to be soliciting incentivized reviews may receive a strike; TempleLinq reserves the right to suspend the Temple's rating visibility after repeated violations. In accordance with FTC guidelines, any material relationship between a reviewer and a Temple that could influence the review must be disclosed in the review text.
6.4 Temple Response to Reviews
A Temple Administrator may post one public response to any review of their Temple. Responses must be professional, factual, and non-abusive. Temples may not use responses to threaten, demean, or pressure a reviewer to alter or remove their review. Violating response conduct may result in the response being removed and a warning issued to the Temple.
6.5 Review Removal
TempleLinq will remove a review only under the following circumstances:
- The review contains provably false statements of fact reported with supporting evidence.
- The review contains hate speech, prohibited Content, or violates Section 3.2.
- The reviewer has a verified conflict of interest (e.g., a current or former employee of the Temple, a competing organization).
- The review is required to be removed by a valid court order.
TempleLinq will not remove a review solely because a Temple disputes it, finds it unfair, or disagrees with its content. A Temple disagreeing with a review is addressed through the public response mechanism in Section 6.4.
6.6 Defamation
Devotees who post reviews containing false statements of fact that damage a Temple's reputation may be liable to the Temple under defamation law. TempleLinq will cooperate with valid legal process requiring disclosure of reviewer information. Submitting a false review is also grounds for account termination.
7. General Volunteers & Temple Events
7.1 Volunteer Relationship
Volunteers registered through the Platform are not employees, agents, contractors, or representatives of TempleLinq. The volunteer relationship exists solely between the Volunteer and the Temple. TempleLinq is a technology platform that facilitates the connection only. TempleLinq has no obligation to provide compensation, workers' compensation coverage, benefits, or insurance to any Volunteer in connection with their temple service.
7.2 Temple's Responsibility for Volunteers
Temples are solely responsible for: supervising and directing Volunteers; ensuring Volunteer activities comply with applicable law; maintaining any insurance or liability coverage required for their organization; and treating Volunteers in accordance with applicable federal and state volunteer protection laws.
7.3 Volunteer Assumption of Risk
By registering as a Volunteer, you acknowledge that volunteer service at a temple may involve physical activity and associated risks. You voluntarily assume all risks associated with your volunteer service. You agree that TempleLinq is not liable for any injury, illness, loss, or damage — whether to person or property — arising from your volunteer activities at a Temple.
7.4 Temple Events — TempleLinq as Discovery Platform Only
TempleLinq is a technology intermediary. We are not the organizer, co-organizer, sponsor, or host of any temple event listed on the Platform. Temples are solely responsible for the planning, safety, legal compliance, and conduct of their events. TempleLinq has no liability whatsoever for any incident, injury, loss, damage, or claim arising from attendance at or participation in any event discovered through the Platform.
Devotees attend temple events at their own risk. TempleLinq recommends that Devotees verify event details directly with the Temple before traveling, as TempleLinq cannot guarantee the accuracy or currency of event listings.
7.5 Large Public Events
Temples are solely responsible for obtaining any insurance, permits, and safety compliance required for their events. TempleLinq bears no liability for any event-related incident, injury, or claim regardless of the size of the event or whether the Temple maintained any insurance coverage. TempleLinq's role is limited to providing the technology through which the event was discovered.
8. Marketplace Marketplace Terms
8.1 What the Marketplace Is
The TempleLinq Marketplace is a classified-style section where Devotees and Temple Administrators may list certain goods and non-religious services. It is the only channel through which Temples may make goods or services available to Devotees on the Platform.
8.2 Permitted Listings
- Devotee-to-Devotee: Community-oriented goods and services offered by individual Devotees.
- Temple non-religious services: Administrative or community-oriented services offered by the temple organization that are not part of the temple's core religious offerings (e.g., hall rentals for secular events, community kitchen access, parking).
8.3 Prohibited Marketplace Listings
- Religious services, puja bookings, or prasad — these belong in the verified service booking system.
- Counterfeit, illegal, or stolen goods.
- Weapons, alcohol, tobacco, or controlled substances.
- Adult content or services.
- Financial products, multi-level marketing schemes, or investment solicitations.
- Listings that replicate verified service bookings to circumvent Platform Fees.
8.4 Marketplace Transactions
Unless a Marketplace transaction is processed through TempleLinq's integrated payment system, TempleLinq is not a party to the transaction, makes no representations about listing accuracy or quality, and has no obligation to mediate disputes. Marketplace participants transact at their own risk.
Where a Marketplace transaction is processed through TempleLinq's payment system, all sales are final and non-refundable. TempleLinq will not process refunds for Marketplace transactions. Any accommodation between buyer and seller is their own arrangement and does not involve TempleLinq's payment infrastructure.
9. General Payments, Fees & Financial Compliance
9.1 Payment Processing
All monetary transactions are processed by Stripe. By making or receiving payments you also agree to Stripe's Terms of Service. TempleLinq never stores, accesses, or retains credit card numbers, debit card numbers, or bank account details. All such data is handled exclusively by Stripe.
9.2 Subscription Plans & Platform Fees
TempleLinq offers two subscription plans. All fees are deducted automatically at the time of transaction. Current rates are published at templelinq.com.
Starter Plan — $30/month
- 4% platform fee on all donations and service bookings (flat rate)
- 100 published events per calendar year (January 1 reset). Hard limit — publishing additional events requires upgrade to Community.
- 8 simultaneously active fundraising projects. Hard limit — activating additional projects requires upgrade to Community.
- Unlimited volunteers
Community Plan — $60/month
- 4% platform fee on all donations and service bookings (flat rate)
- Unlimited published events
- Unlimited active fundraising projects (subject to TempleLinq approval)
- Unlimited volunteers
Free Trial
Both plans include a 3-month free trial with no credit card required at signup. The trial begins when TempleLinq approves the Temple's claim. One free trial is available per EIN, ever — cancelling and re-claiming a temple does not reset trial eligibility. After the trial period, a valid payment method is required to continue using payment features.
Billing Terms
- Upgrades (Starter to Community) take effect immediately upon payment confirmation.
- Downgrades (Community to Starter) are handled manually on a case-by-case basis and take effect January 1 of the following year. Contact us at [email protected] to initiate a downgrade request.
- Cancellation takes effect at the end of the current billing period. No refunds for partial months.
- TempleLinq reserves the right to change subscription pricing or fee rates with 30 days written notice to active Temple Administrators. Changes take effect at the start of the Temple's next billing cycle following that notice period. Continued use of the Platform after the effective date constitutes acceptance of the revised rates.
Cover Fee Option
Donors may optionally choose to cover all platform and processing fees at the time of donation. When this option is selected, the donor's charge is increased so that the Temple receives 100% of the intended donation amount. This option is presented to donors at checkout and is not required.
9.3 Disbursements to Temples
Funds are held by Stripe and disbursed to the Temple's connected Stripe account on Stripe's standard payout schedule, minus Platform Fees. TempleLinq may place a hold on disbursements where: a project's required progress report is overdue; a dispute or investigation is pending; verification documentation has expired; or TempleLinq has reason to believe disbursement would facilitate a violation of these Terms or applicable law.
9.4 Chargebacks — Temple Obligations
If a Devotee initiates a chargeback, associated funds may be reversed from the Temple's connected account. Temples agree to cooperate with TempleLinq in contesting chargebacks and to indemnify TempleLinq for chargeback fees or losses arising from the Temple's own conduct or failure to fulfill a service. Devotee chargeback obligations are governed by Section 5.4.
9.5 Anti-Money Laundering & OFAC Compliance
Users may not use the Platform to transfer, donate, or otherwise move funds to any individual or entity: (a) designated on the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC) Specially Designated Nationals (SDN) list; (b) subject to U.S. economic sanctions; or (c) in connection with any activity that would violate the Bank Secrecy Act (BSA) or applicable anti-money laundering (AML) regulations.
TempleLinq relies on Stripe's compliance infrastructure for transaction monitoring and is required to cooperate with law enforcement and regulatory authorities regarding suspicious transactions. TempleLinq reserves the right to freeze funds, suspend accounts, and file Suspicious Activity Reports (SARs) as required by law without prior notice to the User.
9.6 Taxes
Temples are solely responsible for determining whether donations received are tax-deductible and for issuing appropriate acknowledgment letters to donors. TempleLinq provides donation records as a convenience but does not confirm tax-deductibility and is not liable for any tax consequences arising from Platform transactions.
9.7 Unclaimed Funds
Undisbursed funds associated with abandoned projects or terminated accounts that cannot be returned to Devotees will be held in accordance with applicable state unclaimed property laws. Where required, such funds will be reported and remitted to the appropriate state authority.
10. General Copyright & DMCA
10.1 DMCA Safe Harbor
TempleLinq respects intellectual property rights and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). We respond to notices of alleged copyright infringement and will remove infringing Content upon receiving a valid takedown notice.
10.2 Designated Copyright Agent
To report alleged copyright infringement, send a written notice to our Designated Copyright Agent:
Copyright Agent —
Email:
Subject line: DMCA Takedown Notice
10.3 Requirements for a Valid Takedown Notice
To be valid under 17 U.S.C. § 512(c)(3), your notice must include:
- A physical or electronic signature of the copyright owner or authorized agent.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the allegedly infringing material and sufficient information to locate it on the Platform (e.g., URL).
- Your contact information (name, address, telephone number, email address).
- A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on their behalf.
10.4 Counter-Notice
If you believe your Content was removed in error, you may submit a counter-notice to [email protected] containing: your signature; identification of the removed material and its prior location; a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification; your name, address, and phone number; and consent to jurisdiction of the federal court in your district. Upon receipt of a valid counter-notice, TempleLinq may restore the Content within 10–14 business days unless the original complainant files a court action.
10.5 Repeat Infringer Policy
TempleLinq reserves the right to terminate the accounts of Users who are found to be repeat copyright infringers. A User who receives three (3) valid and uncontested DMCA takedown notices within any 12-month period may have their account permanently terminated at TempleLinq's sole discretion.
10.6 Misuse of DMCA
Submitting a false DMCA notice is a federal offense under 17 U.S.C. § 512(f) and may result in liability for damages and attorneys' fees. TempleLinq reserves the right to terminate the account of any User who misuses the DMCA process.
11. General Communications & Notification Consent
11.1 Transactional Communications
By creating an account, you consent to receive transactional communications from TempleLinq via email and in-app notification. These include: donation receipts, booking confirmations, account security alerts, password resets, required legal notices, and project progress reports. Transactional communications are necessary for the operation of your account and cannot be opted out of while your account remains active.
11.2 Marketing & Broadcast Notifications
TempleLinq and Temples may send you marketing communications, event announcements, and Broadcasts only if you have explicitly opted in. You may opt out of these communications at any time through your notification preferences in the app, or by tapping "unsubscribe" in any marketing email. Opt-out requests for marketing communications will be honored within 10 business days.
11.3 Temple Broadcasts — Follow-Gated
A Temple may send a Broadcast only to Devotees who have explicitly followed that Temple on the Platform. Temples may not send Broadcasts to all Platform users, to Devotees who have not followed them, or to any third-party list. Mass messaging to non-followers is a violation of these Terms and will result in suspension of Broadcast privileges.
11.4 TCPA Compliance
To the extent that push notifications or SMS messages are sent to your mobile device, you consent to receive such communications in connection with your use of the Platform. You may revoke this consent at any time through your device or app notification settings. TempleLinq complies with the Telephone Consumer Protection Act (TCPA).
11.5 CAN-SPAM Compliance
All marketing and promotional emails from TempleLinq comply with the CAN-SPAM Act, including a clear identification that the message is an advertisement and a one-click unsubscribe mechanism. We honor all opt-out requests within 10 business days. Transactional emails are exempt from CAN-SPAM opt-out requirements.
11.6 Third-Party Links
Temple Pages and Platform Content may contain links to external websites or resources. TempleLinq is not responsible for the content, accuracy, or privacy practices of any third-party site. Linking to an external site does not constitute endorsement. You access third-party links at your own risk.
12. General Intellectual Property
12.1 TempleLinq's IP
The TempleLinq name, logo, wordmark, app design, user interface, software, and all related proprietary materials are owned exclusively by TempleLinq and protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants any User any right to use TempleLinq's brand assets except as expressly permitted in a separate written brand license.
12.2 Your Content
You retain ownership of original Content you create and submit to the Platform. By submitting Content, you grant TempleLinq a worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, display, distribute, and adapt that Content for the purpose of operating, improving, and promoting the Platform. You represent that you have all rights necessary to grant this license.
12.3 Feedback
Any suggestions, ideas, or feedback you provide regarding the Platform may be used by us freely and without compensation or attribution.
13. General Privacy
Our collection and use of your personal information is governed by our Privacy Policy, incorporated into these Terms by reference. By using the Platform you consent to the data practices described in the Privacy Policy.
14. General Data Retention
14.1 Retention Periods
TempleLinq retains different categories of data for different periods:
| Data Category | Retention Period | Reason |
| Account profile (name, email, preferences) | Duration of account + 1 year after closure | Support, fraud prevention |
| Transaction records (donations, bookings, fees) | 7 years from transaction date | IRS / tax compliance |
| Donation project records | 7 years from project close date | Charitable accountability, tax records |
| Stripe Connect onboarding records | 5 years | BSA / AML regulatory requirements |
| Temple claim and verification records | Duration of claim + 1 year | Dispute resolution |
| Push notification logs | 30 days | Delivery troubleshooting |
| Session and device logs | 30 days | Security and abuse detection |
| Reviews and ratings | Until deleted by user or removed under Section 6.5 | Platform integrity |
TempleLinq does not store payment card numbers, bank account numbers, or CVV codes. All such data is handled exclusively by Stripe.
14.2 Account Closure and Deletion
When an account is closed, TempleLinq will remove or anonymize personal identifiers (name, email, phone) within 30 days of closure, except where continued retention is required by law or legitimate business need. Financial and transaction records subject to the 7-year retention requirement are retained in anonymized or pseudonymized form. Aggregated, de-identified data derived from your use of the Platform may be retained indefinitely for analytics and product improvement.
14.3 Deletion Requests
You may request deletion of your personal data by emailing [email protected] with the subject line "Data Deletion Request." We will respond within 45 days. Deletion requests are fulfilled to the extent not limited by:
- Legal retention obligations (tax records, AML/KYC records, court orders);
- Active dispute, chargeback, or fraud investigation;
- Legitimate business interest in retaining records of incomplete transactions or unresolved project obligations.
Where we cannot fully delete data due to a legal obligation, we will inform you of the specific limitation and the anticipated retention end date.
14.4 Data of Minors
TempleLinq does not knowingly collect personal data from users under 13. If we learn that data belonging to a child under 13 has been collected without verified parental consent, it will be deleted promptly. Parents or guardians who believe data of a minor has been collected should contact us at [email protected].
15. General Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, TEMPLELINQ EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TempleLinq does not warrant that: the Platform will be uninterrupted or error-free; Temple information is accurate, current, or complete; any donation will be used for its stated purpose; or any booked service will be performed to any particular standard. TempleLinq is a technology intermediary and has no liability for in-person events, volunteer activities, or the conduct of Temples or Devotees.
16. General Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, TEMPLELINQ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM.
IN NO EVENT SHALL TEMPLELINQ'S TOTAL LIABILITY TO ANY USER EXCEED THE GREATER OF (A) THE TOTAL PLATFORM FEES PAID BY THAT USER TO TEMPLELINQ IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
Some jurisdictions do not allow exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the limitations above apply only to the extent permitted by law.
17. General Indemnification
You agree to defend, indemnify, and hold harmless TempleLinq and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms.
- Your Content or any claim that your Content infringes a third party's rights.
- Your use of the Platform in a manner not authorized by these Terms.
- For Temples: any failure to fulfill a booked service, misuse of donation funds, or misrepresentation in a Donation Project.
- For Temples: any political activity conducted in connection with the Platform in violation of Section 4.6.
- For Devotees: any unwarranted chargeback initiated in violation of Section 5.4, including all associated chargeback fees and legal costs.
- Any in-person event or volunteer activity arising from a connection made through the Platform.
18. General Suspension & Termination
18.1 Termination by You
Devotees may close their account at any time through the app. Temple Administrators must provide written notice to [email protected]. Termination does not affect obligations outstanding at the time of closure, including disbursement holds, reporting obligations, or Platform Fee obligations for completed transactions.
18.2 Termination or Suspension by TempleLinq
TempleLinq may suspend or terminate any account at any time, with or without notice, for: violation of any provision of these Terms; conduct posing a legal, reputational, or safety risk; inactivity (per Section 2.6); failure to maintain verified or KYB status; or direction from a law enforcement authority or court order.
18.3 Effect of Termination
Upon termination, your right to access and use the Platform ceases. Outstanding donor funds may be held pending resolution if a Temple is terminated while active Donation Projects remain open. Provisions that by their nature survive termination — including Sections 9, 10, 12, 13, 14, 15, 16, 17, 19, and 20 — shall survive.
19. General Dispute Resolution & Governing Law
19.1 Informal Resolution
Before initiating formal dispute proceedings, contact us at [email protected] and allow 30 days for informal resolution.
19.2 Binding Arbitration
If informal resolution fails, any dispute arising out of or relating to these Terms or the Platform shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in English in the State of Texas.
19.3 Class Action Waiver
YOU AND TEMPLELINQ AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims.
19.4 Exceptions
Either party may seek emergency injunctive relief in court to prevent irreparable harm. Claims relating to intellectual property infringement may be brought in court without prior arbitration.
19.5 Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any matter litigated in court shall be heard exclusively in the state or federal courts located in Texas.
20. General Miscellaneous
20.1 Entire Agreement
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and TempleLinq and supersede all prior agreements and representations.
20.2 Severability
If any provision is found unenforceable, it will be limited to the minimum extent necessary so that the remaining Terms remain in full force.
20.3 No Waiver
TempleLinq's failure to enforce any right or provision shall not constitute a waiver of that right.
20.4 Assignment
You may not assign these Terms without TempleLinq's prior written consent. TempleLinq may assign freely, including in connection with a merger, acquisition, or sale of assets.
20.5 Force Majeure
TempleLinq is not liable for failure or delay resulting from events beyond our reasonable control, including natural disasters, acts of government, infrastructure outages, or pandemics.
20.6 Beta Features
TempleLinq may make experimental or beta features available from time to time. Such features are provided "as-is" with no service level commitments and may be modified or discontinued at any time without notice.
For questions about these Terms, to report a violation, or to submit a complaint:
General:
Copyright / DMCA:
Support: [email protected]